Facility maintenance services play a critical role in ensuring buildings and their systems operate efficiently and safely. Whether you’re managing daily upkeep tasks or addressing large-scale maintenance challenges, proper facility maintenance will support the functionality, value, and safety of your property.

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What is the main purpose of facility management?

The primary purpose of facility management is to maintain and optimize the operation of a building and its infrastructure. This includes ensuring the safety, comfort, and efficiency of the space for its occupants while keeping the property in top condition.

Facility maintenance services encompass a wide range of activities, including routine tasks like cleaning and inspections as well as more technical jobs, such as HVAC upkeep and electrical system repairs. By managing these elements effectively, facility management reduces downtime and operating costs while prolonging the lifespan of building systems and assets.

The key areas that facility management addresses are:

  • Ensuring compliance with health and safety regulations.
  • Managing energy consumption for cost-efficiency and sustainability.
  • Coordinating maintenance schedules to avoid disruptions.
  • Overseeing repairs and replacements, as needed.

Effective facility management creates a well-functioning environment in commercial offices, industrial spaces, healthcare facilities, and more. Check out our What Is the Work of Facility Maintenance? PDF for more information.

What does facility maintenance involve?

Facility maintenance involves ensuring a building and its vital systems are operating reliably and efficiently. This covers everything from routine inspections to emergency repairs.

Facility maintenance services focus on both preventative and corrective tasks. Preventative maintenance involves scheduled activities aimed at reducing the likelihood of equipment failure, such as HVAC filter replacements or electrical inspections. Corrective maintenance deals with fixing issues once they arise, like repairing a malfunctioning elevator or replacing broken windows.

A facility maintenance checklist often includes:

  • Performing daily inspections: Monitoring equipment performance identifies potential issues early to prevent costly breakdowns. Some examples include HVAC system checks and filter replacement, plumbing inspections and leak repairs, electrical wiring assessments and repairs, fire safety equipment inspections, and elevator maintenance
  • Scheduling and overseeing regular cleaning and sanitation: This maintains a clean, safe, and presentable facility for employees and visitors. Tasks include routine cleaning of floors, windows, and sanitation facilities.
  • Addressing repairs for critical systems: Examples include plumbing, HVAC, and electrical, to ensure uninterrupted functionality across all areas of the building. 
  • Ensuring workplace safety: This involves maintaining fire alarms, sprinkler systems, emergency exits, and other critical safety features to protect occupants and adhere to safety standards. Regular inspections identify potential hazards and mitigate risks.
  • Managing equipment performance: Facilities maintenance teams prevent operational disruptions by routinely checking and servicing mechanical systems, HVAC units, and other essential equipment. Timely maintenance ensures uninterrupted functionality and reduces costly repairs or replacements.
  • Maintaining visual appeal: Facilities maintenance goes beyond functionality to focus on aesthetics, including landscaping, painting, and repairing wear and tear in common areas. 
  • Coordinating with service providers: For specialized tasks like pest control, IT systems maintenance, or elevator repair, facilities professionals liaise with external vendors to ensure quality service and minimal disruption to operations.

By using a checklist, facility managers ensure they never overlook any critical areas. This helps extend the life of systems and prevents unexpected breakdowns.

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What role does facility maintenance play in a building?

Facility maintenance plays a vital role in ensuring all building systems operate smoothly, which minimizes downtime, reduces safety risks, and creates a functional and comfortable environment for everyone who uses the space. It also safeguards the value of the facility by ensuring systems run correctly and by addressing issues promptly. It’s a proactive approach that keeps operations running while extending the lifespan of key systems and infrastructure. This encompasses both daily responsibilities and long-term planning.

Facility maintenance extends far beyond routine upkeep. It involves problem solving, critical thinking, and resource coordination to address unexpected challenges. Whether they’re responding to emergencies, optimizing energy efficiency, or planning for future upgrades, facilities maintenance teams play a key role in ensuring the continuous operation and longevity of a facility.

Breakdowns in facility maintenance may lead to:

  • Equipment failures and costly emergency repairs.
  • Downtime that disrupts business operations.
  • Reduced satisfaction among occupants or tenants.

Proper maintenance optimizes operations, ensures occupant comfort, and prevents costly repairs. For example, regular roof inspections will identify and resolve minor issues before they escalate into significant water damage.

By setting clear goals based on regular evaluations and feedback, organizations can utilize facility maintenance to meet both immediate and long-term operational needs.

What are the types of maintenance in facilities?

There are several types of facility maintenance, each of which addresses specific operational needs and keeps buildings and equipment functioning optimally. By understanding these categories, organizations will ensure they manage all aspects of maintenance.

  1. Preventative Maintenance 

Preventative maintenance focuses on regular, scheduled tasks meant to minimize the likelihood of equipment failure. These tasks include routine inspections, lubricating moving parts, replacing worn-out components like belts or filters, and calibrating equipment. The goal is to catch potential issues before they escalate, ensuring assets remain in reliable working condition over time. For example, replacing air filters in HVAC systems not only keeps the equipment functioning but also improves air quality for building occupants.

  1. Corrective Maintenance 

Corrective maintenance (or reactive maintenance) takes place after a problem occurs. This involves repairing or replacing components that have failed or malfunctioned. Examples include fixing leaking pipes, repairing broken HVAC systems, or addressing electrical faults. While corrective maintenance is sometimes unavoidable, it is typically more expensive and disruptive than preventative maintenance, emphasizing the importance of proactive upkeep strategies.

  1. Predictive Maintenance 

Predictive maintenance uses advanced technologies like sensors, data analytics, and monitoring tools to predict when equipment is likely to fail. This approach helps organizations address potential problems before they cause disruptions. For example, vibration analysis might indicate that a machine’s bearings are wearing out, prompting maintenance teams to replace the bearings before failure occurs. By relying on real-time data and condition-based monitoring, predictive maintenance minimizes unexpected downtime and extends the lifespan of assets.

  1. Deferred Maintenance 

Deferred maintenance refers to tasks that are postponed, often due to budget limitations, staffing shortages, or resource constraints. While deferring maintenance might seem like a good short-term solution, it may lead to long-term challenges, such as asset deterioration, reduced efficiency, and higher repair costs. For instance, delaying roof repairs could result in water damage, which will be more expensive to fix than the original issue. Properly managing and prioritizing deferred maintenance is critical to avoid compounding problems over time.

By categorizing maintenance needs into preventative, corrective, predictive, and deferred strategies, facilities can prioritize tasks.

What is a facility maintenance plan?

A facility maintenance plan is a strategy designed to manage the upkeep and operations of a building. It provides a structured approach to maintaining systems, equipment, and the overall property, ensuring everything runs smoothly and remains in good condition. A thorough plan not only extends the lifespan of assets, it also improves safety, productivity, and cost management.

A well-structured facility maintenance plan will include the following: 

  • Clear guidelines for performing routine and preventative maintenance, such as inspecting equipment, cleaning facilities, and addressing wear and tear before it becomes critical. 
  • Step-by-step instructions for addressing common issues, ensuring that maintenance teams can quickly resolve problems like malfunctioning HVAC systems, minor plumbing leaks, or lighting repairs. 
  • Schedules based on priorities, seasonal needs, and regulatory requirements, helping to ensure compliance with safety and building codes while minimizing downtime. 
  • Resources for staff training, such as manuals and workshops, as well as information on vendor management to streamline external service provider coordination. 

For example, an effective maintenance plan for an office building might include quarterly pest control treatments to prevent infestations, monthly HVAC servicing to maintain air quality and comfort, and weekly plumbing checks to avoid water damage. The plan may also include regular inspections of fire safety equipment, electrical systems, and elevators to ensure compliance and safety. 

By investing time in creating a detailed maintenance plan, businesses will not only save money on emergency fixes but also create a safer, more reliable environment for employees and tenants. Check out this facility maintenance PDF for more information.

What is the difference between industrial maintenance and facilities maintenance?

Industrial maintenance and facilities maintenance share similarities but differ significantly in scope, focus, and the expertise required. Both are essential for ensuring smooth operations, but they address different aspects of a company’s needs in terms of upkeep and repair. Industrial maintenance primarily concerns machinery and production equipment, focusing on the systems that drive manufacturing processes. On the other hand, facilities maintenance centers on the building itself, ensuring the infrastructure remains functional and the environment remains comfortable.

Comparing the two:

  • Industrial Maintenance 

Industrial maintenance involves the upkeep, repair, and optimization of equipment directly related to production, such as conveyor belts, manufacturing machinery, and production lines. Professionals in this field often need to have specialized technical skills and certifications to handle complex machinery, electrical systems, and hydraulic components. Since they work in high-risk environments such as factory floors or industrial plants, safety protocols and hazard management are critical. Industrial maintenance ensures minimal downtime in production, which is vital for the profitability of manufacturing operations.

  • Facility Maintenance Jobs 

Facility maintenance focuses on the infrastructure and systems that support the building's operations and the comfort of its occupants. This includes maintaining HVAC systems, plumbing, electrical wiring, and lighting. Facility maintenance professionals often take care of routine inspections, repairs, and upgrades to ensure tenant satisfaction, regulatory compliance, and cost-effective building operations. Their role is vital for creating a safe, comfortable, and efficient work environment in office buildings, hospitals, schools, and other facilities.

Facility Maintenance Services are Essential for Operational Success

Facility maintenance is a foundational component of property management. By addressing routine upkeep as well as preparing for unexpected issues, facility maintenance supports the longevity of a property and the well-being of its occupants. For more information about building operations, visit our building services page.

Want to improve the efficiency of your facility? Contact us today for tailored maintenance solutions.

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