Managing a building is no small task. Between daily operations, tenant expectations, and unplanned repairs, the last thing property managers or business owners want is pricing confusion from their maintenance provider. At MSI, we’ve built our reputation in Minneapolis on two things: quality work and transparent pricing.
This guide explains how our pricing works, what influences final costs, and why so many local businesses choose MSI as their long-term partner for facility maintenance.
Our General Maintenance Division is designed to cover nearly all the needs a commercial property might face, without forcing you to juggle multiple vendors. Services include:
For larger or highly technical projects (e.g., full electrical installs or advanced plumbing), we bring in trusted subcontractors. The difference? We manage the subcontractor relationship directly, ensuring quality, consistency, and competitive pricing.
Many competitors subcontract most work, even simple repairs. This approach increases costs and slows down response times. MSI is different:
The result is a better balance: competitive pricing, consistent quality, and fewer budget surprises.
We keep things simple and flexible:
Hourly rate plus a $40 service vehicle fee (covers service vehicle cost, tool usage, and small materials not billed separately).
For clients who sign a contract including weekly or multiple visits a month, we charge only one $40 vehicle fee for the entire month. Billing is simplified into one monthly invoice. Depending on circumstances, we may be able to reduce the hourly rate as well. Explore our services.
Larger projects include reduced hourly rates and lower markups on subcontractors, passing savings back to the client.
| Service Type | Typical Rate/Structure | Savings Opportunity |
|---|---|---|
| Standard Service Call | Hourly rate + $40 service vehicle fee | Straightforward per-visit billing |
| Contracted Recurring Services | Discounted hourly rate + only one $40 service vehicle fee per month | Save $100s monthly on frequent visits |
| Large Projects | Reduced hourly rates & subcontractor markups. No service vehicle fee. | Lower overall project cost |
| Subcontractor Work | Standard markup reduced with contract or on larger projects. | Significant savings on outsourced trades |
Several factors play into the total cost of maintenance:
One key clarification: building size does not automatically mean higher costs. A massive warehouse with minimal systems may require less maintenance than a small office with complex plumbing or HVAC. What matters is the actual workload.
Over the years, clients have raised two common concerns:
These practices are part of our commitment to transparency and trust.
Not directly. A 300,000 sq. ft. warehouse may need fewer repairs than a 20,000 sq. ft. office. What matters most is the volume and type of work required, not square footage.
We typically respond within the same day, often within a few hours. All calls are answered within 24 hours at the latest.
Not with MSI. While some specialized work requires subcontractors, contract clients get a reduced markup—10% instead of the standard 20%—which means significant savings compared to competitors.
No. We use a flat general maintenance rate across trades like plumbing, carpentry, painting, and electrical work. This keeps pricing straightforward and predictable.
Stop guessing what your next repair might cost. Let’s put real numbers in front of you and show you how much smarter—and simpler—your facility maintenance budget can be with MSI. Get your personalized MSI quote today and start saving on maintenance without sacrificing quality.
MSI Minneapolis pricing made clear. See hourly rates, discounts, and value-added savings. Get your personalized quote today and simplify your budget.